Protection of personal data by the Hotel “Michele” in the centre of Berlin
We’re glad you decided to visit our website and thank you for your interest in our hotel in the centre of Berlin.
The protection of personal data is a matter of great importance to us. For this reason, we conduct our activities in accordance with the relevant legal requirements for the protection of personal data and data security.
In the following paragraphs you will learn which information we collect, process and utilize, what rights to this information you have and lots more. To answer any queries you may have as quickly and clearly as possible, our data protection policy takes the form of questions and answers.
To which website(s) does this data protection policy apply?
This data protection policy applies to the usage of the Hotel und Boarding House “Michele” in Berlin-Schöneberg provided website. This data protection policy does not cover the websites of any service providers or similar that can be accessed through link(s) on the Website of Hotel und Boarding House “Michele”. We are not responsible for the collection, use and disclosure of your personal information through websites of other companies and such third party providers. Furthermore, we are not responsible for the policies and practices of others regarding the collection, use, disclosure and privacy of data.
What is personal data?
Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (Art. 4 number 1 GDPR) such as a name, address, telephone number, e-mail address, credit and debit card number or other payment information, language settings, date and place of birth, nationality, passport or ID card data or other identification documents, employer information, purpose of the stay, previous guest information or interactions, information about individual requests and preferences, all information from your social media accounts. We may also collect the following information: family and companion information, such as children’s names and ages, photographs, video and audio from surveillance cameras located at our hotel.
If you provide us with personal information about other persons (e.g. when you book a room for another person), you hereby ensure that you have the consent of such persons to the distribution of their data and allow us to provide such information in accordance with the terms of this statement use.
Non-personal data on the other hand, is information that cannot lead to the discovery of your identity. Examples are gender, which automobile brand you prefer, browser and device data, app usage data or which internet browser you use.
Does using the website of Hotel und Boarding House “Michele” reveal my identity?
No. Using the website of Hotel und Boarding House “Michele” does not reveal your identity unless you decide to supply us with personal data. The only thing that might be construed as an exception to this statement is the automatic temporary ascertainment and saving of your IP address. More on this subject is included below.
Is non-personal data automatically ascertained and processed?
Yes. The server of the website of Hotel und Boarding House “Michele” automatically logs information such as the browser you are using, the operating system on your computer and which pages of our website you visit. The data is saved in log files on the server. In addition, the IP address allocated to your computer at the time of your visit is also recorded. This is the only data that can be construed as personal and is temporarily recorded as a safeguard against abuse directed towards our associated IT systems.
Under which other circumstances is personal data ascertained, processed or utilized?
In principle our website can also be visited without leaving any personal information. Your personal data is ascertained, processed or utilized by us is if you declare your consent (Article 6 para. 1 sentence 1 a) GDPR) or if the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (Article 6 para. 1 sentence 1 b) GDPR) or if other regulations allow this. ‘Processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction (Art. 4 number 2 GDPR). Typical examples of this might be the completion of an online contract or filling out an online enquiry form.
We collect personal information when you make a reservation, visit our website and social media accounts, communicate with us verbally or in writing, when you visit our hotel or use services and facilities on-site and through public databases.
Failure to provide the relevant data would preclude the conclusion of a contract.
Please note that data transmission over the Internet (e.g. when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible. For the protection of personal data, we maintain technical and organizational security measures within the meaning of Art. 32 DSGVO. A complete protection of the data from access by third parties is still not possible. In addition, we do not guarantee the absolute protection of your data. Disturbances, interruptions or failures can not be excluded.
For what purpose(s) is personal data ascertained, processed or utilized?
The data provided by you with your consent will be used for the settlement of the reservation and the guest’s stay, the verbal or written communication with us, the fulfillment of contractual obligations, the analysis and improvement of our marketing activities, the provision of services and facilities on site etc.
We also use and disclose personal information as we deem necessary or appropriate, or for the purposes of national security or law enforcement purposes, to comply with applicable law, to comply with legal procedures, upon request from public or government agencies, to safeguard and enforce our terms and conditions, to protect our business, to protect the rights, privacy, security or property of the Hotel-Pension Michele, your person or other persons and to assert (e.g. civil) claims, see Art. 23 GDPR.
Is personal data used for advertising or market research purposes?
Not without your express permission. There are situations where it is in the best interest of the client relationship to utilize certain personal data for advertising, market research and other purposes. However, we do in such cases inform you in advance of such intentions and only if we have obtained your express permission.
Are cookies (small text files) used on the website of Hotel und Boarding House “Michele” in the centre of Berlin?
Yes. Any cookies written by the website of Hotel und Boarding House “Michele” can be deleted without affecting the functionality of the website. No personal information is saved within.
Can I revoke my decision to give my permission?
Yes. At any time, you have the possibility to deny the further use of your personal data for the purpose to which you previously gave permission. Please do so by contacting the E-Mail address stated below.
Which rights do I have? Can I view or change my personal data? Can my personal data be deleted?
You have the right at any time to obtain confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to get information about these personal data and to the information listed in Art. 15 GDPR.
You also have a right to object to processing (including profiling based on those provisions) as well as the right to data portability.
You have the right not to be subjected to a decision based solely on automated processing that affects you, including profiling. An automated decision-making process does not take place, see Art. 22 DSGVO.
Please contact us (addresses are stated below) if you would like to view, modify, update, delete or restrict your personal information previously provided to us. Usually we delete your personal data as soon as the purpose for which such data was originally collected has been completed, unless a longer retention period is required or permitted by law.
In addition, it should be noted that there are sometimes circumstances in which legally required storage durations and accounting regulations make the deletion of personal data impossible (for example for accounting purposes) or the storage is advisable in view of the legal situation (for example with respect to limitation periods). You do however have a right to seal your personal data in such cases.
Does this data protection policy change from time to time?
Yes. The fast pace of the internet’s technological development and the ever changing rights and laws pertaining to data protection make it necessary for us to adapt our data protection policy accordingly from time to time. For this reason you should always take note of the current data protection policy.
Any changes will be effective with the publication of the revised date protection on the website of the Hotel-Pension Michele. By continuing to use our services (including website, social media accounts), you agree to the revised data protection.
The controller is the P&P Beherbergungs-, Entertainment- und Handels GmbH/ Hotel-Pension Michele, represented by its managing director.
You have the right to lodge a complaint with a supervisory authority about the alleged violation of the lawful processing of your personal data or an applicable data protection law.
In the context of proportionality, we request that you first of all submit your complaint to us by e-mail to email@example.com or by post at the following address: